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Dexter Banua

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Dexter Oliver Banua
Locality:
Philippines
Summary:
Quality Assurance Analyst at TELUS
Experience:
TELUS (Public Company; TU; Telecommunications industry): Quality Assurance Analyst,  (July 2008-Present) Involves listening to calls of agents and measuring quality according to client guidelines. Also involves coaching agents verbally or by e-mail as support for operations. QA a...