OIC Operations Manager/Senior TC at TELUS International Philippines
Experience:
TELUS International Philippines (Privately Held; Outsourcing/Offshoring industry): OIC Operations Manager/Senior TC, (October 2007-Present) Managed the entire Customer Service force that serviced 310 000 calls for Alltel every Quarter.
Directly supervised 9 Team Captains and en...
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TELUS (Telecommunications industry): Team Captain, (2006-2008)
TELUS (Telecommunications industry): Sales Coach, (2005-...