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Shivanu Shukla ... Email a friend about the Summit & stand ...
Shivanu Shukla ... Email a friend about the Summit & stand ...
Such cases are likely to continue in the future, according to Shivanu Shukla, associate director at research firm Frost & Sullivan. In a phone interview Thursday with ZDNet Asia ...
Mark Manolas Chairman Call Centre Industry Association of Thailand (CCIA) ... Shivanu Shukla Associate Director, ICT Practice, APAC Frost & Sullivan
Shivanu Shukla, analyst for Frost & Sullivan, talks about the different markets across Asia in terms of call center outsourcing, and where the local markets focus, and where the ...
Shivanu Shukla Industry Manager, ICT Practice, Asia Pacific, Frost & Sullivan: 18:15 - 18:45: Driving operational efficiency and reducing cost using NICE Business ...
Join us as Steve Michaud (VP of Aspect Global Services, Asia Pacific and the Middle East), Shivanu Shukla (Industry Analyst, ICT Practice, Frost & Sullivan), and ...
By Kiran Kumar & Shivanu Shukla Research. The Asia Pacific contact center market continued to see strong growth in 2008 ...
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