Deane Claparols

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Deane Claparols
Deane Claparols

Locality: Singapore
Summary: IT Professional that specializes in banking IT Operations and provides a 24x7 global support for Veritas Netbackup, Autosys and Netcool webtop monitoring. Responsible for data research and file restores, monitor and troubleshooting of backup and restore jobs for NDMP, Windows, Unix/Linux and MS Exchange policies. Handle tape recalls/inventories/inserts, scratch tapes and vault ejections. Housekeeping of Autosys and backup jobs, provide support for Autosys instances. Monitor alerts through Netcool and HPOV, ticket generation and monitoring through HP Service Center. Practices strict compliance of ITIL known processes and procedures, focusing on incident/problem management and IT service continuity.
Current: Analyst - Enterprise Management Operations at Barclays Capital
Past: Analyst at Optimum Solutions (S) Pte Ltd, Singapore
Education:  University of Saint La Salle Computer Science (1994-1998) 

Industry: Information Technology and Services
Skills: Autosys 4.5, Veritas Netbackup 6.0, IBM Tivoli Netcool, VMWare 2.5, HP Service Center, Unix (Shell), Putty, Corebus, Intellipool, Vector networks, Citrix, Corel Draw, Photoshop, Flash 5, Web design, Lotus Notes, AS400, DOS, Windows, MS Outlook, Remedy Tool, Html, LAN & WAN, C++, Turbo C, Dbase, Delphi
Experience: Barclays Capital (Public Company; BARC; Investment Banking industry): Analyst - Enterprise Management Operations,  (March 2009-Present) 
Optimum Solutions (S) Pte Ltd, Singapore (Privately Held; Information Technology and Services industry): Analyst,  (January 2008-March 2009) 

Interests: new ventures, expertise requests, business deals, reference requests, getting back in touch

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