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Jf Baena

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JF Baena
Locality:
Philippines
Summary:
Assistant Manager for Operation (UK Customer Care) at HSBC
Experience:
HSBC (Public Company; HBC; Banking industry): Assistant Manager for Operations (UK & Ireland Customer Care),  (June 2008-Present) Job Description: Handles and supervises 15 Team Managers and (Coaches/Lead CSR) with a ratio of 25 CSRs per Team Manager Mentors all (Lead CSRs ...