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Lucy Kraal

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Lucy Kraal
Locality:
Malaysia
Summary:
Experienced in Call Centre set-up & operations
Experience:
DHL Express - BIT (Logistics and Supply Chain industry): Services Manager,  (February 2006-Present) 1) Established Service Level Agreements that are associated with the current standard service levels for all of the services. 2) Manage the AP IT Disaster Recovery Lifecycle w...