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To conclude the first part of the session, Ulrike Murfett will give a brief overview of Singapore as a perhaps lesser known contributor to the BPO industry, including a ...
Rose Lu & Ulrike Murfett : Exploring EFL learners' response to one-to-one tutoring feedback : Liana Ho : Voices from the Classroom : To each his own : Chew Moh Leen
Looking at corporate communication with customers, Ulrike Murfett analyzes interactions between agents in a Singaporean call center and callers to show how expressions of empathy ...
Ulrike Murfett is Austrian, has studied in Austria and the UK, and lived and worked in Singapore for more than 20 years. She is now a Business Communication Lecturer in Nanyang ...
Our Best Teachers and Researchers 2009 Awards Ceremony ... Ms Ulrike Murfett
To conclude the first part of the session, Ulrike Murfett will give a brief overview of Singapore as a perhaps lesser known contributor to the BPO industry, including a ...
Rose Lu & Ulrike Murfett : Exploring EFL learners' response to one-to-one tutoring feedback : Liana Ho : Voices from the Classroom : To each his own : Chew Moh Leen
Looking at corporate communication with customers, Ulrike Murfett analyzes interactions between agents in a Singaporean call center and callers to show how expressions ...
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