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Amir Shareghi Najar: Keywords: E-complaint system Service-oriented architecture Complaint handling: Issue Date: 2009 : Publisher: Universiti Malaya: Abstract:
Amir Shareghi Najar: Abstract: Complaint handling as an important part for minimizing user dissatisfaction and increasing users’ loyalty has got high influence in developing ...
Amir Shareghi Najar: Keywords: E-complaint system Service-oriented architecture Complaint handling: Issue Date: 2009 : Publisher: Universiti Malaya: Abstract:
Amir Shareghi Najar: Abstract: Complaint handling as an important part for minimizing user dissatisfaction and increasing users loyalty has got high influence in ...
Browsing Faculty of Computer Science and Information Technology by Title ... Amir Shareghi Najar (Universiti Malaya, 2009)
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Saya and Manai (Information Technology and Services industry): project manager, (January 2009-May 2009)
UM (Information Technology and Services...