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Name: Deborah Christine Widjaja, S.S. NIP: 96-023: Department / Unit: Program Manajemen Perhotelan: Office Address: Jl. Siwalankerto 121-131 Surabaya - 60236 , Indonesia P.O. Box 1991
MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE MOMENT OF ... Deborah Christine Widjaja Faculty of Economics, Petra Christian University
MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE MOMENT OF ... Deborah Christine Widjaja Faculty of Economics, Petra Christian University
... http://puslit.petra.ac.id/journals/perhotelan/ MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE 'MOMENT OF TRUTH': A THEORETICAL APPROACH Deborah Christine Widjaja ...
Name: Deborah Christine Widjaja, S.S. NIP: 96-023: Department / Unit: Program Manajemen Perhotelan: Office Address: Jl. Siwalankerto 121-131 Surabaya - 60236 , Indonesia P.O. Box ...
MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ... Deborah Christine Widjaja Faculty of Economics, Petra Christian University
MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ... Deborah Christine Widjaja Faculty of Economics, Petra Christian University
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