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Manager vs. Leader By Munirah Looi. The role a contact center manager or director assumes has a profound effect on the success of a contact center.
Fact File: Head of Special Projects (OM Exco) Chief Executive Officer, Brandt International . An MBA-HRM graduate from University of Wales, UK, and a member of Who’s Who ...
The Service Centre Practices (SCP) Assessment Criteria By Munirah Looi. Brandt International, which recently partnered with John Clements to deliver call center training ...
Editior’s note: Corrects name of source, Munirah Looi. MANILA, Philippines -- Indonesian firm Valdo Global Services has acquired local call center operator Winsource Solutions Inc ...
Munirah Looi ... Email a friend about the Summit & stand a ...
Fact File: Head of Special Projects (OM Exco) Chief Executive Officer, Brandt International . An MBA-HRM graduate from University of Wales, UK, and a member of Whos Who ...
OM Exco Members. David Wong Nan Fay; Cheah Kok Hoong; Andy Yau; Bobby Varanasi; Anthony Raja Devadoss; Srikrishna Vadrevu; Munirah Looi; OM Committee Members
OM Exco Members. David Wong Nan Fay; Cheah Kok Hoong; Andy Yau; Bobby Varanasi; Anthony Raja Devadoss; Srikrishna Vadrevu; Munirah Looi; OM Committee Members
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